Your safety is our top priority at Fundi Link. Please take a moment to review these important safety tips while using our marketplace:
Before hiring an artisan (fundi), ask for their qualifications and credentials, especially for specialized services. Check their profiles for reviews and ratings from other clients.
If you decide to meet with an artisan in person, choose a public and well-lit location for your safety and convenience.
Use secure payment methods through Fundi Link's platform whenever possible. Avoid making cash payments unless absolutely necessary.
Keep all communication within Fundi Link's messaging system. This helps us track and resolve any issues more effectively.
If something feels off or uncomfortable during a transaction or interaction, trust your instincts and consider seeking assistance.
Familiarize yourself with the terms and conditions of Fundi Link's services to understand your rights and responsibilities.
If you encounter any suspicious behavior or have concerns about a user, report it to Fundi Link immediately. We take all reports seriously and will investigate as needed.
Remember, safety is a shared responsibility. By following these guidelines and reporting any concerns, you help create a secure environment for everyone in our community.
Thank you for being a part of Fundi Link. We wish you safe and successful transactions on our platform.