To get started, download the Fundi Link app from Google Play Store or visit our web app at app.fundilink.com. Create an account using your phone number or email, and you're ready to start searching for fundis or creating your professional profile.

Yes! Creating an account and browsing fundis is completely free for clients. Fundis may have optional subscription plans for enhanced visibility and features. Any fees will always be clearly communicated before you commit to anything.

While we recommend downloading the mobile app for the best experience, you can also access Fundi Link through our web app at app.fundilink.com. The web version offers all the core features you need to find or offer services.

Simply use the search feature in the app or web platform. You can filter by service category, location, ratings, and availability. The platform will show you verified fundis in your area with their profiles, portfolios, and reviews.

All fundis on our platform go through a verification process that includes identity verification, skill assessment, and background checks. Additionally, you can review their ratings, read client reviews, and view their portfolios before making a decision. Our platform is designed to give you all the information you need to make confident choices.

Once you find a fundi you're interested in, you can send them a message directly through the Fundi Link platform. They'll receive a notification and can respond at their convenience. All communication happens within our secure platform.

If you encounter any issues with a job or have concerns about a fundi, you can contact our support team directly through the app or by emailing support@fundilink.com. We take all reports seriously and will investigate promptly to help resolve the situation.

Yes! After a job is completed, you'll be able to rate and review your experience with the fundi. These reviews help other clients make informed decisions and help fundis build their reputation on the platform.

To create a fundi profile, download the app or visit our web app, sign up with your phone number or email, and follow the verification process. You'll need to provide information about your skills, experience, upload photos of your work, and complete our verification process.

We verify fundis through a multi-step process that includes identity verification, skill assessment, and background checks. We also review portfolios and may require references to ensure quality and reliability. This verification process helps maintain trust and safety on our platform.

Once your profile is verified and active, clients searching for your services will be able to find you. You can also browse available jobs posted by clients. When a client is interested, they'll send you a message through the platform.

Payment terms are agreed upon directly between you and the client. Fundi Link facilitates the connection, and you and your clients can discuss and agree on payment methods and terms. Any platform fees will be clearly communicated before you commit.

Absolutely! Your profile includes a portfolio section where you can upload photos and descriptions of your previous work. A strong portfolio helps clients see the quality of your work and increases your chances of getting hired.

Safety is our top priority. We verify all fundis through identity checks, skill assessments, and background reviews. We also provide secure communication channels within the platform, a transparent review system, and a dedicated support team available to help resolve any issues.

If you ever feel unsafe or encounter any concerning behavior, please contact our support team immediately at support@fundilink.com or through the app. We take safety concerns very seriously and will take appropriate action to ensure a safe platform for everyone.

Currently, Fundi Link is focused on serving clients and fundis within Kenya. We're working on expanding to other regions, so stay tuned for updates on our expansion plans!

The Fundi Link app is currently available on Android through Google Play Store. We're working on an iOS version and will make an announcement when it's available. In the meantime, iOS users can access all features through our web app at app.fundilink.com.

If you experience any technical issues with the app or website, please contact our support team at support@fundilink.com. We're here to help and will work to resolve any problems as quickly as possible.