Privacy Policy

How we collect, use, and protect your personal information

1. Introduction

Fundi Link ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

  • Name, email address, phone number, and other contact information
  • Profile information, including skills, experience, and portfolio photos (for fundis)
  • Job postings, messages, and other communications
  • Payment information (processed securely through third-party providers)

2.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

  • Device information (device type, operating system, unique device identifiers)
  • Log information (IP address, access times, pages viewed)
  • Location information (if you enable location services)
  • Usage data (features used, time spent, interactions)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Verify fundi credentials and conduct background checks
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and fraudulent activity
  • Personalize and improve your experience

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With other users: Your profile information is visible to other users as necessary for the Service to function
  • Service providers: We may share information with third-party service providers who perform services on our behalf
  • Legal requirements: We may disclose information if required by law or in response to valid legal requests
  • Business transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
  • With your consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information. You can:
  • Objection: Object to processing of your personal information
  • Data Portability: Request transfer of your data

To exercise these rights, you can use the links above for data deletion requests, or contact us using the information provided below for other requests.

7. Data Deletion Requests

In accordance with data protection regulations, you have the right to request deletion of your personal data. We provide two options:

Complete Account Deletion

If you wish to permanently delete your entire account and all associated data, you can submit a deletion request. This action cannot be undone.

Request Account Deletion →

Partial Data Deletion

If you want to delete specific data while keeping your account active, you can request partial data deletion. Our team will work with you to identify and remove the specific data you want deleted.

Request Partial Data Deletion →

Note: After submitting a deletion request, our team will reach out to you via your registered phone number to confirm your identity and verify your request before proceeding. This process helps ensure the security of your account and compliance with data protection regulations.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: hello@fundilink.com

Last Updated: March 2024