We're here to help

Get support, find answers, and connect with our team

Visit Our Help Center

Find comprehensive guides, tutorials, and answers to common questions in our dedicated help center.

Go to Help Center

Contact Us

Email

General inquiries: hello@fundilink.com

Support: support@fundilink.com

Phone

Call us: +254 100 693 095

Available Monday - Friday, 9 AM - 6 PM EAT

Address

Nairobi, Kenya

Frequently Asked Questions

How do I create a fundi profile?+

To create a fundi profile, download the app or visit our web app, sign up with your phone number or email, and follow the verification process. You'll need to provide your skills, experience, and upload photos of your work.

How are fundis vetted?+

We verify fundis through a multi-step process that includes identity verification, skill assessment, and background checks. We also review portfolios and require references to ensure quality.

How do I report an issue with a job?+

If you encounter any issues with a job or a fundi, you can contact our support team directly through the app or by emailing support@fundilink.com. We take all reports seriously and will investigate promptly.

Is there a fee to use Fundi Link?+

Creating an account and browsing fundis is free for clients. Fundis may have subscription options for enhanced visibility. Any fees will be clearly communicated before you commit.

How do I contact a fundi?+

Once you find a fundi you're interested in, you can send them a message directly through the app. They'll receive a notification and can respond at their convenience.

Can I use Fundi Link outside of Kenya?+

Currently, Fundi Link is focused on serving clients and fundis within Kenya. We're working on expanding to other regions, so stay tuned for updates!

Still need help?

Can't find what you're looking for? Visit our help center or contact our support team.